Springs & Suspension Inc

Christopher Molden Edited 2 months ago

This is not a good Business place I took my truck to them on a Thursday around 11 am and it stayed there till Tuesday and nothing was done to it I wasted my time and and I didn't get anything done what a sad place to do Business with dnt take ur truck there please dnt.I took my truck to the Dealer after they told me that 1 of the part that I put on new from the Dealer was bad r I put it in wrong that it need to be replaced and they said I needed some other parts that came up to $650 the cost .So I went and got my truck back from they and I dnt let them do the work and took it straight to the Dealer and they said nothing was wrong with non of the part and did the alignment on my truck and everything turned out to be good they was trying to make me pay for something I did not need $650. I will go back to there r send someone to them

Julian Furtuna 2 months ago

If you're planning on taking your truck to them for any work please think again.Communication with them is non existing.I took my truck for some work on my suspension and steering and when they call me with the final repair price it was double what we discussed when i dropped the truck.They bent my hood and didn't even bother to tell me after spending almost $10k for suspension.Jason,the black guy at the front desk was disrespectful and very unprofessional handling this whole situation.Never going back there,be aware!

Senit Teame 5 months ago

Horrible service and extremely rude employees. In particular, one Black American man with cornrows was very unprofessional. I visited a week ago, and although the maintenance was first come, first serve, they specifically told me to come back on a certain day and said they would get my maintenance done then. When I returned on that day, they suddenly decided they couldn’t do it after all. The lack of communication, wasted time, and poor customer service was extremely frustrating and disappointing.

Matthew Weaver 6 months ago

Had my U-bolts made and ready in about an hour. Great service. Very good people.

Quentin 6 months ago

Shout out to Matt at Drive Line for helping me with a much needed part for my Freightliner Century Class!